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All posts in 'Board of Directors'

Association Committees: Board directs and CEO manages

There are many things that association Board and staff leadership are looking for when they establish their committee and task force system: Effectiveness and efficiency A positive experience for volunteers, allowing them to serve the association by focusing on issues of importance to the association Clearer roles for each committee..
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#1 Thing to Do When Handling a Difficult Conversation

Posted in Board of Directors, CEO

Plan. That is the number one thing you need to do when handling a difficult conversation. You know the discussion is going to be a challenge, so prepare so that the outcome is as positive as possible. So how do you plan for a difficult conversation? Identify what you would..
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Member-Driven vs. Staff-Driven: A False Choice for Your Association

Posted in Board of Directors, CEO

You hear it all the time during discussions about associations: Are we a member-driven association or a staff-driven association? The question usually pops up when something is going wrong… a member feels like a staff person has exceeded their decision-making authority. Or a Board member is micro-managing the staff implementation..
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3 Keys to Trust Between Association Board and CEO

Posted in Board of Directors, CEO

The most important relationship at your association is the one between the association board and the association CEO. This relationship needs to be effective. For the relationship to be effective, it needs to be based on a foundation of trust. So, what are the keys to establishing and maintaining a..
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Help Your Board Be a Board

Posted in Board of Directors

A new staff person joins your association. The first thing you do is have them sit in on an incredibly important meeting, ask that they make very critical decisions about the future of your association, and tell them they need to do this without getting any information or background about..
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5 Steps for Improving Your Board’s Performance

Posted in Board of Directors

Association boards can get better. Your association board can get better. But how do you get better? Here are 5 steps for improving the performance of your association board: One, educate the board about the best practices of other association boards. There is a lot of information on the best..
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Improve Your Board While Improving Their Lives

Posted in Board of Directors

Every association should have an ongoing board development program in place. Your association should have regular sessions with the members of your board of directors on how they can get better at fulfilling their responsibilities as an association board member. The benefits of an ongoing board development program are many,..
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The Association Board-Member-Staff Triangle

Posted in Board of Directors

Association board members and association staff are often challenged with having difficult conversations with association members. Sometimes board members will put staff in difficult positions: “Call Jane… she’ll take care of your problem.” “You’re right! Jim doesn’t understand the issues we face!” “What? Ellen didn’t return your phone call? I..
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What Do You Do If You Disagree with Your Board?

Posted in Board of Directors

As a member of an association board of directors, you want to do what you can to ensure that the board’s decision-making process is transparent and fair. You want to make sure that the issues being presented to the board of directors are properly framed and that the range of..
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Association Board Leaders: Move Gracefully Off the Scene

Posted in Board of Directors

Grace (ɡrās). Noun. A way of moving that is smooth and attractive. A controlled, polite, and pleasant way of behaving in social situations.  __________ As a former association leader, you need to move gracefully off the scene. You have played a leadership role at your association. Maybe as the President,..
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