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The Board Creates the Plan and the CEO Manages the Plan

Posted on July 13, 2018 · Posted in Strategic Planning

When association boards of directors and association CEOs have challenges working with one another, almost inevitably the root of the problem is unclear roles and responsibilities. This includes roles and responsibilities regarding the association’s strategic plan. At the outset of your strategic planning process, you should establish clear roles and..
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The Association Governance Divide

Posted on June 22, 2018 · Posted in Governance

There is an association governance divide… and it’s getting wider. Numerous associations are recognizing that their current governance is antiquated and not appropriate for the challenges of the 21st century. They are taking on the tough challenge of reviewing their governance and making changes to best serve the association, the..
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3 Ways to Improve Your Association’s Programs

Posted on June 14, 2018 · Posted in Strategic Planning

Getting better every single day should be the goal of every association. And one area on which you should be constantly striving to improve is ensuring the quality and effectiveness of your programs. For the purposes of this discussion, association programs refers to the array of programs, services and initiatives..
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Association Boards: Praise Your CEO!

Posted on June 7, 2018 · Posted in Board of Directors, CEO

The CEO of your association has obviously had a successful career or they would not be your CEO. They have moved up the ladder, addressed challenges and opportunities, and demonstrated their leadership capabilities. And they finally landed a coveted CEO position at your organization. Someone this successful doesn’t need to..
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How To Address Bad Board Behavior

Posted on June 1, 2018 · Posted in Board of Directors

Last week we talked about the necessity of addressing bad board behavior at your association. This week we’ll talk about how to address the behavior. Association board members who are behaving inappropriately (including sharing confidential information about board deliberations with others, intentionally misrepresenting information so as to advance an issue..
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Addressing Bad Board Behavior: Don’t Be Afraid

Posted on May 18, 2018 · Posted in Board of Directors

Serving on an association board is exciting and rewarding. It can also be challenging and difficult. And it is made more difficult when there is bad behavior on the part of some board members. Lying, manipulating, bullying. Using the association to advance their own personal business interests. Inappropriately using their..
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Wrap Up Your Board Meetings

Posted on May 11, 2018 · Posted in Board of Directors

At the end of a typical association Board meeting, the Board Chair calls for a motion to recess the meeting, gets a second, everyone says “aye”, and then everyone bolts out of the room. Board members are racing for the airport and racing back to their day jobs. Association staff..
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Association Leaders: Invest in Your Staff Instead of New Programs

Posted on May 3, 2018 · Posted in Board of Directors, CEO

Association leaders love to create new programs. If there is a need on the part of the association membership and a new program might help to address the need, the association is off-and-running. But maybe, instead of investing in a new association program, you should consider investing in your association..
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Association Presidents: The CEO Is Not Your Employee

Posted on April 27, 2018 · Posted in Board of Directors, CEO

Some association member leaders, when they rise to the position of president at their association, think that they have become the boss of the association. Specifically, they think that the CEO of the association is someone to whom they can give directives and that the CEO is there to do..
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Boards and CEOs: Get On the Same Page

Posted on April 20, 2018 · Posted in Board of Directors, CEO

“You didn’t meet our expectations,” said the board member. “Yes I did,” said the CEO. “See, here is the memorandum I shared with you on the first day I began as your CEO. I have met and exceeded the expectations laid out in the memo that the board approved.” “Our..
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